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Animal Control

The Lincoln County Humane Society proudly serves the municipalities of:

St. Catharines

Niagara Region Animal Services (NRAS) provides full animal control and humane services for the City of St. Catharines and has provided such service since 2016.

NRAS is a wholly owned subsidiary of the Lincoln County Humane Society (LCHS) and contracts the use of buildings, equipment and staff owned by the LCHS. NRAS, a for-profit corporation, has one client: the City of St. Catharines. The LCHS provided animal control and humane services for the City since the 1960’s.

NRAS provides enforcement of several City of St. Catharines by-laws. A complete list can be found here: https://stcatharines.civicweb.net/filepro/documents/795/

Injured/sick animals

NRAS is responsible for picking up injured or sick wild or domestic, unowned animals within St. Catharines. This service is provided 24 hours a day, seven days a week, 365 days a year.

If you are aware of an injured or sick animal, please call the shelter at 905-682-0767, extension one.

Additional Services Provided

NRAS provides the following services for the City of St. Catharines:

  • animal bite investigations and prevention education
  • animal sheltering
  • animal waste complaints
  • barking dogs and animal noise
  • humane education
  • keeping more animals than permitted
  • keeping prohibited animal species
  • off leash dogs
  • stray animal pickup and impoundment
  • vicious dogs
  • removal of deceased animals

NOTE: we request that callers provide as much detail as possible when calling the shelter with complaints, including animal owner information and license plate numbers, where applicable.

For concerns about coyotes, please contact Coyote Watch Canada.

Dog licencing

Dog licensing services are not provided by NRAS. Licensing is handled by Docupet which is managed directly by the city.

Please direct any inquiries to: .

Dog licenses can be purchased here: https://stcatharines.docupet.com/en_CA/

NRAS provides enforcement regarding dog licensing. Under St. Catharines By-law 95-302, all dogs are required to be licenced (to a maximum allowable ownership limit of 3 dogs per residence).

Penalties for failing to licence a dog are $110, per dog.

Thorold

The Lincoln County Humane Society (LCHS) provides full animal control and humane services for the City of Thorold.

LCHS is responsible for picking up injured or sick wild or domestic, unowned animals within Thorold. This service is provided 24 hours a day, seven days a week, 365 days a year.

If you are aware of an injured or sick animal, please call the shelter at 905-682-0767, extension one.

Additional Services Provided

LCHS provides the following services for the City of Thorold:

  • animal bite investigations and prevention education
  • animal sheltering
  • animal waste complaints
  • barking dogs and animal noise
  • humane education
  • keeping more animals than permitted
  • keeping prohibited animal species
  • off leash dogs
  • stray animal pickup and impoundment
  • dangerous dogs
  • removal of deceased animals

Please review By-law 79–2017 for full details regarding our enforcement responsibilities.

NOTE: we request that callers provide as much detail as possible when calling the shelter with complaints, including animal owner information and license plate numbers, where applicable.

For concerns about coyotes, please contact Coyote Watch Canada.

Dog licencing

Dog licensing services are not provided by LCHS. Licensing is handled by Docupet which is managed directly by the city: https://www.thorold.ca/en/business-services/dog-licences.aspx.

Please direct any inquiries to: 1-855-249-1370

Dog licenses can be purchased here: https://thorold.docupet.com/en_CA/licensing.

LCHS provides enforcement regarding dog licensing. Under Thorold By-law 79-2017, all dogs are required to be licenced (to a maximum allowable ownership limit of 3 dogs per residence).

Penalties for failing to licence a dog are $100, per dog.

Grimsby

The Lincoln County Humane Society (LCHS) provides full animal control and humane services for the Town of Grimsby.

LCHS is responsible for picking up injured or sick wild or domestic, unowned animals within Grimsby. This service is provided 24 hours a day, seven days a week, 365 days a year.

If you are aware of an injured or sick animal, please call the shelter at 905-682-0767, extension one.

Additional Services Provided

LCHS provides the following services for the Town of Grimsby:

  • animal bite investigations and prevention education
  • animal sheltering
  • animal waste complaints
  • barking dogs and animal noise
  • humane education
  • keeping more animals than permitted
  • keeping prohibited animal species
  • off leash dogs
  • stray animal pickup and impoundment
  • dangerous dogs
  • removal of deceased animals

Please review By-law 10-06 for full details regarding our enforcement responsibilities.

NOTE: we request that callers provide as much detail as possible when calling the shelter with complaints, including animal owner information and license plate numbers, where applicable.

For concerns about coyotes, please contact Coyote Watch Canada.

Dog licencing

Dog licensing services are not provided by LCHS. Licensing is handled by directly by the Town: https://www.grimsby.ca/en/town-hall/pet-regulations-and-licences.aspx.

Please direct any inquiries to: 1-905-945-9634

Dog licenses can be purchased at Town Hall.

LCHS provides enforcement regarding dog licensing. Under Town of Grimsby By-law 10-06, all dogs are required to be licenced (to a maximum allowable ownership limit of 3 dogs per residence).

Penalties for failing to licence a dog are $100, per dog.

Niagara-on-the-Lake

The Lincoln County Humane Society (LCHS) provides full animal control and humane services for the Town of Niagara-on-the-Lake.

LCHS is responsible for picking up injured or sick wild or domestic, unowned animals within Niagara-on-the-Lake. This service is provided 24 hours a day, seven days a week, 365 days a year.

If you are aware of an injured or sick animal, please call the shelter at 905-682-0767, extension one.

Additional Services

LCHS provides the following services for the Town of Niagara-on-the-Lake:

  • animal bite investigations and prevention education
  • animal sheltering
  • animal waste complaints
  • barking dogs and animal noise
  • humane education
  • keeping more animals than permitted
  • keeping prohibited animal species
  • off leash dogs
  • stray animal pickup and impoundment
  • dangerous dogs
  • removal of deceased animals

Please review By-law 4512-11 for full details regarding our enforcement responsibilities.

NOTE: we request that callers provide as much detail as possible when calling the shelter with complaints, including animal owner information and license plate numbers, where applicable.

For concerns about coyotes, please contact Coyote Watch Canada.

Dog licencing

Dog licensing services are not provided by LCHS. Licensing is handled by directly by the Town: https://www.notl.com/town-services/animal-care-control/dog-licences.

Please direct any inquiries to: 905-468-3266

Dog licenses can be purchased at Town Hall.

LCHS provides enforcement regarding dog licensing. Under https://notl.civicweb.net/document/7407/, all dogs are required to be licenced (to a maximum allowable ownership limit of 3 dogs per residence).

Penalties for failing to licence a dog are $100, per dog.

Fort Erie

On June 1, 2022 the LCHS began providing Fort Erie residents Animal Control, Humane and Licencing Services.

Residents with animals are subject to the Town’s Animal Welfare By-law (By-law 79-2021). The LCHS provides education and enforcement relating to this by-law. To file a complaint regarding an animal in Fort Erie, complainants can call 905-682-0767 or email their concerns to frontdesk@lchs.ca.

All dog licencing services are handled by the LCHS. To licence your dog visit LCHS.docupet.com. Additional information is provided below.

For foster licences please email licence@lchs.ca. Kennel licence applications are available here: Kennel Licence Application

In the Town of Fort Erie, all dogs 4-months and older are required to be licensed annually.

Lincoln County Humane Society has partnered with DocuPet to provide an enhanced pet licensing experience for Fort Erie residents. Your pet’s licence now includes DocuPet’s free HomeSafe™ 24/7 lost pet service and the option to upgrade to designer licence tag styles with personalization options. Additionally, 20% of every product sale (designer tags, collars and leashes) is donated to Lincoln County Humane Society through DocuPet’s Safe&Happy Fund.

Previously, all licences expired yearly on December 31st but through the new licensing partnership with DocuPet, all licences will be valid for a full 365 days after the date of purchase.

The new, easy-to-use online licensing service provides a quick and seamless way to license your petfrom the comfort of your own home. Licensing fees stay at LCHS to help care for the number of pets brought to the shelter each year as well as provide funding for outreach programs to benefit the community.

When you register your pet in Fort Erie, you will receive a unique licence ID tag to attach to their collar. Our new licensing process with DocuPet allows residents to select a standard licence tag at no additional charge or upgrade to one of DocuPet’s colourful designer tag styles for $15.

Each DocuPet tag, standard or designer, doubles as a pet’s official LCHS licence and comes equipped with the HomeSafe™24/7 lost pet service, which relies on a dedicated full time dispatch staff and linked pet profiles to help get lost pets home quickly.

For more information on how you can license your pet, visit lchs.docupet.com

Benefits of Licensing

Licensing your pet not only displays responsible pet ownership but it also helps fund local animalwelfare initiatives in your community. In addition to your pet’s licence, here are some benefits ofyour DocuPet online profile:

  • Hundreds of unique and colourful designer tag styles to choose from or design your own tag style online
  • With full access to HomeSafe™ 24/7 lost pet service, upload recent photos of your pet and include important information that will help identify and retrieve them if they become lost
  • Gain access to exclusive promotions and discounts
  • Add additional pet guardians to your pet’s profile
  • Skip the trip and easily purchase or renew your pet’s license from the comfort of home
  • Upload important new documents for your pet by snapping a photo
  • Make an optional donation to Lincoln County Humane Society via DocuPet’s Safe&Happy Fund and help support local animals in need
  • Easily view and download your pet’s license documentation
  • Read up on exclusive pet-focused content
  • Manage, or make changes to your account at any time including updating your contact information and making changes to pet details and status
  • View your order status and history

Animal abuse and neglect

All complaints regarding animal abuse, neglect or owned animals in distress must be directed to the province of Ontario’s Animal Welfare Centre at 1-833-926-4625.

Other Jurisdictions in Niagara

For all animal control, humane services (injured or sick animals) or dog licensing in the remaining jurisdictions within Niagara please call the Niagara SPCA at 735-1552

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